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Checklists & SOPs

Cleaning schedule template

Most homes and small offices are not dirty because nobody cleans. They are dirty because the quarterly jobs have no owner. This sheet splits the work into four frequencies and gives each one a minutes total, so you can see what a week actually costs before you promise it.

Before you set it

  • Decide who owns each frequency
  • Pick the day the weekly block happens
  • Put the quarterly block in a calendar, not a memory

Once it is running

  • Tick the frequency, not the individual task, once it is habit
  • Move a task up a frequency if it is always bad by the time you reach it
Flat illustration: a plain grid of blank squares on a sheet pinned to a wall
A working sheet, not a wish list: cleaning schedule template.

Choosing the right frequency

A task belongs in the frequency where it takes the least total time over a year. Descaling a shower head monthly is ten minutes; leaving it a year is a replacement head. Wiping a hob daily is five minutes; leaving it a week is a degreaser and a scraper.

When you are unsure, run it at the shorter frequency for a month and watch how much work is left on the surface each time. If there is barely any, drop it back.

Using this as a crew schedule

For a cleaning business the daily column is the client's job and the weekly column is yours. Print the sheet with the daily block visible anyway: it tells the client what falls outside the service, which is the conversation that prevents the 'you missed the dishes' complaint.

Bill the monthly and quarterly blocks as separate line items. Absorbing them into a weekly rate is the most common reason a recurring residential round loses money by month four.

The office version

In a commercial building the same four frequencies map onto nightly, weekly, periodic and annual. The nightly block is what the contract prices; the periodic block is where the margin is, because it is quoted separately and scheduled when the building is empty.

Keep one sheet per zone rather than one per building. A zone is what a person can be given, walk, and sign for.