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Running the Business

Cleaner job description template

A cleaning job post that says 'must be hardworking and reliable' filters nobody. This one is written to lose the wrong applicants before they apply: the real duties, the real physical demands, a pay band, and four interview questions that separate people who have done the job from people who have read about it.

Before you post it

  • Decide the pay band before you post — it is the field that gets you applicants
  • Know your route and hours; vagueness reads as chaos
  • Have the background check process ready

After the applications land

  • Reply to everyone within 48 hours, even the noes
  • Ask the four questions in the same order every time
  • Write down the answers; you will not remember by the fifth interview
Flat illustration: a blank noticeboard shape with one sheet pinned to it
Cleaner job description template — the inputs are yours; the arithmetic is the same every time.

Publish the pay band

The single change that most improves applicant quality in cleaning is publishing the pay. Posts without a number attract people who will negotiate, people who will not turn up, and nobody who is already employed.

For reference, the BLS mean hourly wage was $18.64 for janitors and cleaners and $17.83 for maids and housekeeping cleaners in 2025. A band that starts below the local mean gets local-mean applicants.

BLS Occupational Employment and Wage Statistics, via the BLS public API, read 2026-09-04

Say the physical part out loud

Cleaning is physical work: on your feet all day, lifting, bending, working alone. Saying so is not off-putting, it is honest, and it removes the applicant who leaves in week two.

Name the transport requirement explicitly. A residential round without a reliable vehicle does not work, and finding that out on day one wastes everybody's week.

Interview questions that actually filter

The first question — walk me through cleaning a bathroom, in order — is the one that does most of the work. Someone who has cleaned professionally answers with a sequence and mentions dwell time. Someone who has not lists products.

The 'something is missing' question tests the instinct you cannot train: report it immediately, in writing, and do not touch anything. The last question, about why they would leave, tells you what to fix before they do.